CitizenPoweredCities: Co-producing better public services with citizens

OPSI Archive Posts, City/local innovation, OPSI

The partnership between the OECD and the non-profit organisation Governance International has shared with the OECD’s Observatory of Public Sector Innovation (OPSI) 50+ international case studies on how public service organisations, in particular at the local level, harness the skills, capabilities and energy of citizens to achieve better outcomes. You can use these case studies to explore why and how many governments in the OECD co-commission, co-design, co-deliver and co-assess public services with users and local communities, use evidence-based results and create pathways towards CitizenPoweredCities. When Dr. Catherine Needham wrote the first co-production case study in 2010 on a highly …

A Nationwide Celebration: UAE Innovation Week

OPSI Archive Posts, Events

It began with an announcement, when His Highness Sheikh Khalifa bin Zayed AlNahyan, President of the United Arab Emirates, declared 2015 as the “Year of Innovation” in the country. HH Sheikh Mohammed Bin Rashed Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai then dedicated November 22-28, 2015 as UAE Innovation Week, where institutions throughout the nation would showcase their innovations. The Week was a nationwide celebration of innovation for government, the private sector, and educational institutions, involving citizens, residents, and visitors from all age groups. Emirates Post Group even issued a set of commemorative stamps in coordination …

Brazil Innovation Week: Building on the Country’s Innate Creativity

OPSI Archive Posts, Events

Innovation requires a certain amount of creativity and dynamic thinking, two qualities that come somewhat naturally in Brazil. The country’s recent Innovation Week was all about harnessing these attributes for positive change in the public sector. From November 30th and December 4th, several hundred participants embarked enthusiastically on a number of activities for Brazil’s public sector innovation week, Semana de Inovação em Gestão Pública. Held in the capital Brasília and organized by the Brazilian Ministry of Planning and the Federal Court of Accounts, in partnership with the OECD, the IDB and other national and international organizations, the Innovation Week has …

Australia Innovation Month – Engaging, Informing and Equipping Public Servants

OPSI Archive Posts, Events

If you are trying to raise awareness of innovation – both the need for it, and ways of doing it – and trying to help public servants learn about the process of innovation, how might you proceed? In Australia, we established ‘Innovation Month’ – a month long series of events and activities about innovation targeted at public servants and interested stakeholders and partners. In 2015, Innovation Month had the theme of ‘Dream, Dare, Do’ and over 70 events around the country with over 6000 participants. The aims of Innovation Month are threefold: To help raise awareness and to build engagement …

Co-producing services with and for youth

OPSI Archive Posts, City/local innovation

Today, the number of NEET (not in education, employment or training) youth in Surrey has more than halved from about 1000 to 429 from five years ago, with data showing that Surrey had achieved the lowest joint NEET proportion in England between November 2013 and January 2014. How this result has been achieved? By putting youth needs first we changed the logic of service delivery focusing away from packaging interventions to commissioning better outcomes for Surrey youth. In April 2009, the Surrey County Council faced two challenges: to reduce the number of NEET youth and reduce our budget by 25%. …

What if government made public services with citizens rather than for them?

OPSI Archive Posts, Events

On 17 June this year, the International Meetings of Public Management (IMPM) will be held in Bercy in Paris with a theme that is new for France: ‘The third sector: towards collaborative public services’. The involvement of the ‘third sector’, which is neither government nor private sector, in the provision of public services, is nothing new. Private establishments providing public services which were previously run by religious communities have for over a century played a major role in the education and healthcare fields. Civil society organisations are already fully involved in government action in the social services sector, in environmental …

Mexico’s Public Sector Challenge

OPSI Archive Posts

Satisfying society’s current and future energy needs in a suitable manner is a pressing global challenge. Meeting the demand for energy is essential for economic and social development in the 21st Century, as well as to guarantee political and social stability. Recently, Mexico enacted an Energy Reform aimed at opening up this strategic sector to attract the much needed foreign investment in order to lower energy costs, increase our production capabilities, and modernise the industry. To succeed in this endeavor, Mexico is developing a solid and modern legal framework that grants certainty to both the Mexican State and the investors, …

Innovation in the Public Sector or Public Innovation

OPSI Archive Posts

On 12-13 November 2014, the OECD held an important conference. More than 400 people answered the call for action of the OECD Secretariat. The role of government is more challenging than ever, and the need for public innovation greater than ever, to find solutions to the challenges we are facing as a society. I had the pleasure of facilitating the penultimate conference session. The following summarises the opening remarks used to set the context for a panel discussion. More importantly, it captures the narrative created by a panel of world renowned thought leaders on innovation in a public sector setting. …

An innovative public sector?

OPSI Archive Posts, Uncategorized

Last week over three hundred people from the public, private and civil society sectors descended on the OECD in Paris. Why? To discuss an innovative public sector. For some of you that might sound like an oxymoron, but over two days stereotypes were left at the door as participants shared stories and learnt about innovation in the public sector. The conference on Innovating the Public Sector: from Ideas to Impact showcased the public sector at its best. Innovators from around the world stood on stage to give short, dynamic talks about what they were doing at home. There were talks …

Form=function: Gaining new perspectives from new organisational structures

OPSI Archive Posts

What do innovation labs or teams do that existing structures and processes do not? Why are they needed? My own perspective on this question has undergone some evolution, informed by my involvement in an Australian experiment with an innovation lab – DesignGov. DesignGov was an 18 month pilot innovation team set up to explore different forms of collaboration and the application of design-led innovation to issues spanning multiple government agencies. As someone involved with establishing the argument and business case for such a lab, I originally concentrated on certain aspects of why this should happen. To begin with this included …