CitizenPoweredCities: Co-producing better public services with citizens

OPSI Archive Posts, City/local innovation, OPSI

The partnership between the OECD and the non-profit organisation Governance International has shared with the OECD’s Observatory of Public Sector Innovation (OPSI) 50+ international case studies on how public service organisations, in particular at the local level, harness the skills, capabilities and energy of citizens to achieve better outcomes. You can use these case studies to explore why and how many governments in the OECD co-commission, co-design, co-deliver and co-assess public services with users and local communities, use evidence-based results and create pathways towards CitizenPoweredCities. When Dr. Catherine Needham wrote the first co-production case study in 2010 on a highly …

Co-producing services with and for youth

OPSI Archive Posts, City/local innovation

Today, the number of NEET (not in education, employment or training) youth in Surrey has more than halved from about 1000 to 429 from five years ago, with data showing that Surrey had achieved the lowest joint NEET proportion in England between November 2013 and January 2014. How this result has been achieved? By putting youth needs first we changed the logic of service delivery focusing away from packaging interventions to commissioning better outcomes for Surrey youth. In April 2009, the Surrey County Council faced two challenges: to reduce the number of NEET youth and reduce our budget by 25%. …

What if government made public services with citizens rather than for them?

OPSI Archive Posts, Events

On 17 June this year, the International Meetings of Public Management (IMPM) will be held in Bercy in Paris with a theme that is new for France: ‘The third sector: towards collaborative public services’. The involvement of the ‘third sector’, which is neither government nor private sector, in the provision of public services, is nothing new. Private establishments providing public services which were previously run by religious communities have for over a century played a major role in the education and healthcare fields. Civil society organisations are already fully involved in government action in the social services sector, in environmental …