The fourth session of the conference consisted of a series of practical workshops that providing opportunities to explore methods and processes for public sector innovation.
Immersion Methods for Innovation in the Public Sector: Working with Public Officials
Workshop led by Stéphane Vincent, Executive Director, La 27éme Région, France.
The experience of users, public officials and citizens is the starting point to imagine the administration and public policies of the future.
La 27éme Région is defined as a “laboratory for public transformation” working with public administrations to change the way they design policies. Through research-action programs, the organization tests methods and knowledge of design, creative design, social sciences (sociology, ethnography, participant observation) and amateur activities (do-it-yourself and popular education).
Building on this experience, the workshop focused on the “immersion approach” that has its residency program to innovate with public officials throughout France.
Workshop 2: Enhancing civil service capabilities for managing innovation
and Workshop 3: Capabilities for innovation — learning by doing
The OECD Public Sector Innovation Observatory (OPSI) and Nesta (UK) are developing a research project whose objective is to identify and analyze the skills and competencies needed to innovate in the public sector. This research aims to establish a general framework of skills and competencies for public sector innovation, which can assist governments in their efforts to integrate these capabilities in the management of people; Inform recruitment, professional development and training opportunities; And encourage more distributed models of work and collaborative leadership.
The first component of the project seeks to establish a sort of inventory of such skills and competences from a series of interviews with people involved in projects, initiatives and innovation units. The purpose of these two workshops was to test and discuss this inventory. The results of this interactive session will be used to develop and refine the overall framework and to develop learning tools for civil servants and other public employees.
Workshop 2 was led by Daniel Gerson, Project Manager for Public Employment and Management, OECD.
Workshop 3 was led by Bas Leurs, Head of Learning Experience, Ability to Innovate, Nesta, UK.
Prototyping public services
Workshop led by Thomas Prehn, Managing Director, MindLab, Denmark.
There is a consensus today on the need to improve the design and usability of public services. Using design methods can help public authorities understand users’ needs and preferences, helping them develop more efficient, usable, and user-friendly solutions. Some elements of design, such as prototyping, can help public institutions test new solutions in faster, more agile ways and at the same time manage risks more effectively.
MindLab has established itself as one of the world leaders of innovation units in the public sector. This workshop presented MindLab’s approach to prototyping, highlighting the role it can play in the development of more innovative public services and improving the sector’s innovative capabilities.
Building transformative capacity in government
Workshop led by Marco Steinberg, Founder of Snowcone & Haystack, Finland.
Governments and cities around the world are facing unprecedented pressure to do more radically with less. Demographic growth, fiscal austerity, social inequality, and demographic changes are just some of the forces that put extraordinary pressures on the public sector to transform. In the “more for less” mission, the focus is shifting from improving existing solutions to the need to fundamentally redesign new approaches and strategies. How can we redesign the government’s own capabilities? And how do we do it without interrupting the provision of continuous and reliable services?
This workshop was based on the experience of Snowcone & Haystack to explore different strategies and capacity for transformation.
Open innovation in public procurement
Workshop led by Roman Yosif, Deputy Director of Ecosystems and Investments, Laboratorio de Gobierno, Chile.
No one has a monopoly on information, ideas, skills or abilities. The challenges of open innovation can help governments to seek – both internal and
Externally – innovative solutions to address relevant public interest challenges. Governments are in a unique position to identify and support innovative initiatives, expand their scale and provide political and public experience. Drawing on the experience of the Laboratorio de Gobierno with its Impacta and Aulab programs, this workshop focused on how governments can effectively use the challenges of open innovation to solve public problems.