Our new beta website


Hi, welcome to our new beta website for the OPSI. A new web presence for our content, providing greater flexibility, functionality and control of what, how and when we publish material. The site is still in development so things might not work quite right, our apologies for any problems that causes. Do let us know if there’s something you think isn’t working, and we can check it out.

Human-centred design and public sector innovation

Matt Kerlogue Uncategorized

Public sector challenges inherently concern and involve people. “The Public” after all does not exist in the absence of people. Nor does government. Those we entrust with the responsibilities to govern are people. We ask policy-makers and public managers to develop and implement policies that lead to socially desirable outcomes. In “Transforming Public Services by Design: Re-orienting Policies, Organizations and Services around People” I explain why human-centered design matters to policy-making and policy implementation when the goal is to arrive at citizen-centric policies and citizen-centric public services. Nowhere are our design practices and our design methods as consequential as in …

A debate about uncertainty, held in the heart of certainty

OPSI Events, Systems thinking

On the 28th of February, policy makers, systems thinkers, designers, academics and others convened in Paris for an all day workshop discussing new ways to address public challenges marked by complexity and ambiguity inherent to many policy fields today. This deep look at uncertainty sits in the context of OECD’s efforts to adapt its advisory capacity and develop new approaches to respond to these changed circumstances. In a world where social and economic phenomena are hard to anticipate let alone to understand, what is the role of evidence and expert advice in shaping public policies? Serendipitously, that same day, David …

World Government Summit: a Quick Recap

OPSI Events, Trends

There’s been a flurry of activity at OPSI over the past few weeks. While we’ve been working to pull together a systems thinking workshop that we will be hosting in Paris tomorrow, a few of us made our way to Dubai to attend the 2017 World Government Summit in order to launch our latest report: Embracing Innovation in Government: Global Trends. We had the opportunity to meet innovators from all over the world, and hear fascinating insights on the future of government and innovation. As we’ve blogged about before, OPSI worked closely with the UAE’s Mohammed Bin Rashid Centre for …

Launched Today – Embracing Innovation in Government: Global Trends

OPSI Events, Trends

Over the last year, we have been working in partnership with the UAE’s Mohammed Bin Rashid Centre for Government Innovation (MBRCGI) to conduct a global review of ways governments are transforming their operations and improving the lives of their people though innovation. We have conducted extensive research into innovation trends and examples in OECD member countries and non-members alike, as well as a two-month open “Call for Innovations” to identify examples of innovative practices in governments worldwide. Today, we are happy to publish the culmination of this work, Embracing Innovation in Government: Global Trends, at the World Government Summit in …

What’s in store for the OPSI in 2017?


Bonne année. Gott nytt år. Frohes neues Jahr. 明けましておめでとうございます. Feliz año nuevo. Szczęśliwego nowego roku. Happy New Year! The OPSI team hopes that you have had a great start to 2017. In 2016 our team grew from two to six people. We launched off a number of projects under our Horizon 2020 grant from the European Commission. And we ran a global call for innovation projects to feed into our forthcoming review of the latest trends in government innovation in partnership with the World Government Summit run by the Government of the United Arab Emirates’ Mohammed Bin Rashid Centre for …

Systems approaches for public policy challenges

OPSI Archive Posts, Systems thinking

What is the impact of innovation on public sector change? Should we limit ourselves to measuring improvements in the machinery and counting savings or should we think about the broader picture – the impact of innovation in reaching policy goals and delivering quality public services that bring value to citizens? The question on the ultimate objectives of innovation is related to that of the system that is put in place to deliver them. Are our public policy systems actually fit to deliver on these goals? Do we know what is that we are really trying to achieve? Our recent work into systems thinking has raised these questions and we’d like to invite you to contribute to our reflection.